Pursuing Business Success through Web-based B2B Systems

Recent advancement of the Internet technology has
led many to believe that firms that create a
competitive advantage in electronic commerce may
dominate the future market. This understanding has
sparked a huge interest in Web-based B2B support
systems as interorganizational systems. Web-based
B2B support systems are believed to reduce
transaction and coordination costs to lead firms to
a more cooperative stance. This book explains that
Task Support Satisfaction and Quality of Work Life
Satisfaction are key determinant for the success of
Web-based B2B support system. They are determined by
Interface Satisfaction, Decision Support
Satisfaction, Subjective Norms, and Perceived
Network Externalities. This book helps practitioners
understand implementation methodologies to make the
introduction of the system. This book also provides
researchers and practitioners with a broadened
portfolio of useful, validated measures of
information systems success as well as Web-based B2B
support systems success.

Autorentext

Yong Jin Kim, Ph.D., is Associate Professor of Management Information Systems at Sogang Business School, Korea. He a Ph.D. in MIS from SUNY-Buffalo. His research interest is in knowledge management, service innovation and IS success. He has published papers in the top quality journals such as MIS Quarterly and Communications of the ACM.

Klappentext

Recent advancement of the Internet technology has led many to believe that firms that create a competitive advantage in electronic commerce may dominate the future market. This understanding has sparked a huge interest in Web-based B2B support systems as interorganizational systems. Web-based B2B support systems are believed to reduce transaction and coordination costs to lead firms to a more cooperative stance. This book explains that Task Support Satisfaction and Quality of Work Life Satisfaction are key determinant for the success of Web-based B2B support system. They are determined by Interface Satisfaction, Decision Support Satisfaction, Subjective Norms, and Perceived Network Externalities. This book helps practitioners understand implementation methodologies to make the introduction of the system. This book also provides researchers and practitioners with a broadened portfolio of useful, validated measures of information systems success as well as Web-based B2B support systems success.