Sales Management for Start-ups and SMEs

Managers and entrepreneurs know they have a great product or service-but they may not know how best to sell it.

Managers and entrepreneurs know they have a great product or service - but they may not know how best to sell it.

Useful for nearly any sector or industry, this book is a thoroughly practical guide on how to build an excellent sales organisation, brick by brick. Creating an effective sales organisation is a challenge for many businesses, and it's easy to waste resources on ineffective approaches. Many MBA and executive education programmes do not cover sales management in any depth. Filling this knowledge gap, this guide will help readers to create their own unique high-performing sales organisation that fits their product and market environment. Evidence-based and field-tested, it will gives answers to critical questions, including:

• Which sales process should we use?
• How do we recruit, retain and inspire our sales team?
• What should we measure, and how should we manage it?

• What do great sales managers do? Rich with case studies from the author's 25 years of sales consulting experience, this book will appeal to a wide variety of managers and entrepreneurs who wrestle with the question "How do I grow my business?" from sales directors to start-up founders to MBA students.

  Autorentext

  Anderson Hirst has worked with over 300 international clients over 25 years as a consultant and trainer in sales. With an MBA focusing on sales, behaviour and change themes, he brings a unique evidence-based discipline to his work, demystifying the black box of sales for clients. Today, he is actively involved in working with start-ups and SMEs to help them design and implement effective B2B sales strategies for growth.

  Zusammenfassung
  Managers and entrepreneurs know they have a great product or servicebut they may not know how best to sell it.

  Inhalt

  Introduction. Who is this book for? How to use this book. A word on sales technology. Learn by doing. Chapter 1: The scalable sales organisation. Chapter 2: Your sales strategy and growth model. Chapter 3: Defining your sales process and customer journey. Chapter 4: B2B Personal selling under the microscope. Chapter 5: Your unique sales methodology. Chapter 6: Lead generation. Chapter 7: Your unique value proposition and pricing. Chapter 8: Sales organisation structures. Chapter 9: The work of sales managers in start-ups and SMEs. Chapter 10: Targets, forecasts, budgets and KPIs. Chapter 11: Pipeline and opportunity management. Chapter 12: Sales technology. Chapter 13: The vital importance of sales training. Chapter 14: Account Management. Chapter 15: Compensation, incentives and prizes. Chapter 16: Recruitment and onboarding. Chapter 17: Working with partners and resellers. Chapter 18: Evolving your sales organisation