SBClass the Hotel Tijuco case study

The book presents a case study of the Brazilian Lodging Classification System SBClass, with research carried out at the Hotel Tijuco designed by Brazilian architect Oscar Niemeyer, located in Diamantina in the state of Minas Gerais. The topics covered were the development of the means of accommodation, its definition, history and classification, from the first reports of accommodation to the present day. The historical account helps in the approach to the classification system for accommodation facilities in Brazil and how this historical process helped in the construction of the SBClass. The research analyses the mandatory requirements of the Historic Hotel category, in the infrastructure section of the SBClass at Hotel Tijuco, and the difficulties in adapting the hotel to these requirements. It also looks at how SBClass certification can become a competitive advantage for the hotel, increasing its competitiveness in the hotel sector.

Autorentext

Turística del interior de Minas Gerais, siempre me interesó la comunicación. Entré en la UFVJM en 2010 para una licenciatura en Humanidades y más tarde para una licenciatura en Turismo, donde me identifiqué con la hospitalidad. Hice mi CBT con la ayuda de la profesora Helga Espigão y el apoyo del Hotel Tijulco, diseñado por Oscar Niemeyer, donde se llevó a cabo este trabajo.