Simplifying Technology - Complex Work Practice

Computer based information systems have for several
decades been considered to have an enormous potential
to improve efficiency, reduce costs, make daily based
work task easier to carry out, as well as largely
improve accessibility to information. However, while
visions and expectation are high, many results are,
at least at present, not in proportion to these
expectations. It is still common to face many equal
problems that were relevant decades ago. The health
care work is still heavily paper based, while the
technology has gained rapidly within the last
decades. Thus, how can the health care system be so
manual while the conditions of the technology are so
good? In this book, I will try to figure out some
directions towards the cause. The main idea is to
advise hospitals and vendors to put larger attention
towards mapping existing work practices and social
contexts before new technological solutions are
designed. I hope you will find the book interesting.

Autorentext

Kristoffer Røed, Master of Science in Telemedicine and E-health.University of Tromsø, Tromsø, Norway.

Klappentext

Computer based information systems have for severaldecades been considered to have an enormous potentialto improve efficiency, reduce costs, make daily basedwork task easier to carry out, as well as largelyimprove accessibility to information. However, whilevisions and expectation are high, many results are,at least at present, not in proportion to theseexpectations. It is still common to face many equalproblems that were relevant decades ago. The healthcare work is still heavily paper based, while thetechnology has gained rapidly within the lastdecades. Thus, how can the health care system be somanual while the conditions of the technology are sogood? In this book, I will try to figure out somedirections towards the cause. The main idea is toadvise hospitals and vendors to put larger attentiontowards mapping existing work practices and socialcontexts before new technological solutions aredesigned. I hope you will find the book interesting.