Social Media Theory and Communications Practice

Fusing the academic with the applied, this book provides a comprehensive introduction to social media for future communications professionals.

Autorentext

Whitney Lehmann, ****Ph.D., APR, is an associate professor in the Department of Communication, Media, and the Arts at Nova Southeastern University, USA. Her industry experience includes working for Seminole Hard Rock Hotel & Casino, Miami International Airport, Barry University and the Miami Herald.

Inhalt

Introduction Part 1: What is Social Media? 1. Defining Social Media 2. Evolution of Social Media 3. Categories of Social Media 4. Social Media by Demographics, Psychographics and Region Part 2: Social Media and Theory 5. Theory and Communication Research 6. Mass Communication Approaches 7. Human Communication Approaches 8. Integrated Approaches Part 3: Social Media Practice and Strategy 9. Developing a Strategic Social Media Presence 10. Social Media Projects, Programs and Campaigns 11. Content Strategies 12.Writing for Social Media 13. Customer Service and Crisis Management 14. Social Media Law and Ethics