Sociological Analysis of Total Quality Management

The book tracked the situation and need of TQM implementation in public sector organization in India. It has given information on various agencies constituted to provide TQM awards in India. The study pictured the employees attitude, team work culture and their perception on TQM and finally it providing information on changes taken place in work life as well as in personnel life by following the TQM principles in their workplace.The book will be helpful to know about the sociological views on TQM.

Autorentext

Dr.S.Kannan, currently pursuing Post Doctoral Research in the Dept. of Sociology, Pondicherry University, Puducherry and have a teaching experience of about one year in the same department. Specialized in Industrial Sociology and published about two articles. Participated and papers presented in various International and National seminars.