Soft Targets and Crisis Management

Uniting the best of Michael Fagel and Jennifer Hesterman's books in the fields of homeland security and emergency management, the editors of this volume present the prevailing issues affecting the homeland security community today. Many natural and man-made threats can impact our communities-but these well-known and highly respected authors crea

"When did workplace violence, soft targets, crisis management and software breaches become the daily concern of industry leaders? For some, it's still "let the security/or the HR/or the software guys worry about it. I'll just keep my eye on production. Unfortunately that narrowed focus won't keep businesses safe or hack-free. There are just too many bad guys out there to track them all. But as authors Drs. Fagel and Hesterman show us, we have some pretty powerful tools at hand to keep the vandals at bay." Blue Heron Journal "This book is general enough to recommend an all-hazards approach for routine events, yet specialized enough to include segments on church security, hospital business continuity, sports venues, schools, public health systems, and active shooter scenarios. It contains updates to historically tried-and-true concepts such as target hardening, while articulating the need for less conventionalstrategies like fusion centers for sharing intelligence and cybercrime defenses.This is a well written must-read for security managers, emergency planners, and first responders. It is also an excellent textbook for instructors and professors."-Jim Murray, CPP, ASIS International

Autorentext

Dr. Michael J. Fagel (PhD, CEM, CHS-IV) has been involved in many phases of public service. His professional career spans nearly four decades in fire, rescue, emergency medical services, law enforcement, public health, emergency management, as well as corporate safety and security. He spent 10 years at FEMA in their Occupational Safety and Health Cadre in Washington, responding to incidents and disasters such as the Oklahoma City Bombing where he worked as a safety officer and CISD and spent over 100 days at the World Trade Center for FDNY at Ground Zero after the 9/11 attacks. Over the course of his decades-long career in public service, Dr. Fagel has spent several deployments in the Middle East helping to create a national response plan and a new FEMA-type organization. Currently, he is an instructor at the Illinois Institute of Technology-Stuart School of Business, Masters in Public Affairs Program, as well as at Northwestern University in the Masters of Public Policy and Administration Program, delivering master level courses in biodefense, terrorism, and homeland security. He also teaches homeland security at Northern Illinois University, Benedictine University's Masters in Public Health Program, as well as an instructor at Eastern Kentucky University, Safety Security Emergency Management Masters Program.

Dr. Jennifer L. Hesterman is a retired Colonel in the US Air Force. She was commissioned in 1986 as a graduate of Air Force ROTC at Penn State University. During her military career, she served in three Pentagon tours and commanded multiple times in the field. A cleared professional, she is an advisor for Watermark Risk Management International, a senior analyst for the MASY Group, on the Advisory Board for the Government Security Conference, and a member of the ASIS Crime and Loss Prevention Council. Dr. Hesterman holds a doctoral degree from Benedictine University and master's degrees from Johns Hopkins University and Air University.

Klappentext

Uniting the best of Michael Fagel and Jennifer Hesterman's books in the fields of homeland security and emergency management, the editors of this volume present the prevailing issues affecting the homeland security community today. Many natural and man-made threats can impact our communities-but these well-known and highly respected authors crea

Inhalt

Foreword
J. Howard Murphy

Preface

Chapter One: Soft Targets
Jennifer Hesterman

Chapter Two: The Psychology of Soft Targeting and Our Unique Vulnerability
Jennifer Hesterman

Chapter Three: Soft Target Hardening 101
Jennifer Hesterman

Chapter Four: The Common-Sense Guide for the CEO
Michael J. Fagel

Chapter Five: Planning for Terrorism
Michael J. Fagel

Chapter Six: Developing a Planning Team
Michael J. Fagel

Chapter Seven: Developing an Emergency Operations Plan (EOP)
Michael J. Fagel

Chapter Eight: Exercises: Testing Your Plan and Capabilities in a Controlled Environment
James A. McGee

Chapter Nine: ICS/EOC Interface
Michael J. Fagel

Chapter Ten: EOC Management During Terrorist Incidents
Michael J. Fagel

Chapter Eleven: Emergency Management and the Media
Randall C. Duncan

Chapter Twelve: Deterring and Mitigating an Attack
Jennifer Hesterman

Chapter Thirteen: Soft Target Threat Assessment: Schools, Churches, and Hospitals
Jennifer Hesterman

Chapter Fourteen: Soft Target Threat Assessment: Malls, Sporting Events, and Recreational Venues
Jennifer Hesterman

Chapter Fifteen: Hospital Business Continuity
Linda Reissmann and Jacob Neufeld

Chapter Sixteen: Soft Targets, Active Shooter and Workplace Violence
Lawrence J. Fennelly and Marianna A. Perry

Chapter Seventeen: Sport Venue Emergency Planning
Stacey Hall

Chapter Eighteen: Special Events
Patrick J. Jessee

Chapter Nineteen: Coordinated Terrorist Attacks and the Public Health System
Raymond McPartland and Michael J. Fagel

Chapter Twenty: Hardening Tactics at Global Hotspots
Jennifer Hesterman

Chapter Twenty-One: Developing Strategies for Emergency Management Programs
S. Shane Stovall

Chapter Twenty-Two: Soft Target Planning
Michael J. Fagel and S. Shane Stovall

Chapter Twenty-Three: Beyond the Response-The July 7 London Bombing-A First-Person Account
Gary Reason

Chapter Twenty-Four: Infrastructure Protection: The Fusion Center's Role
Vince Noce

Chapter Twenty-Five: Complex Coordinated Attacks
Howard Murphy

Chapter Twenty-Six: Violent Attacks and Soft Targets
Rick C. Mathews

Chapter Twenty-Seven: Soft Target Cybersecurity-The Human Interface
Michael J. Fagel, Erin Mersch, and Greg Benson

Afterword
Roland Calia