Street-Level Public Servants

This casebook is written by experts in public policy and administration, bringing together top and emerging scholars in one volume to amplify the untold stories of public administration and policy. The book centers the narratives of women, People of Color, and LGBTQ+ individuals on the front-line of public administration.

This cutting-edge new casebook challenges the dominant White-centric narrative of public administration, offering a fresh array of perspectives, with the lofty aim of ending the marginalization of communities in public policy implementation. Contributors adopt a liberatory framework to examine street-level public administrators (e.g., teachers, security officers, policy analysts, and human resource experts) most responsible for implementing public policy in the United States, including and amplifying previously unrecognized narratives on the front lines of public administration. Case studies explore real-life public servants, not traditionally heard of, offering counter-narratives. Each chapter concludes with an empowerment exercise and assignment for faculty to adopt in their classroom.

This edited volume, a first of its kind, is written by experts in public policy and administration, bringing together top and emerging scholars in one volume to amplify underrepresented voices in public administration and policy. Chapters are rooted in qualitative approaches and center the narratives of marginalized communities, including women, People of Color, and LGBTQIA+ public servants. Street-Level Public Servants offers a much-needed casebook for public administration and public policy courses in the twenty-first century.

Autorentext

Sara R. Rinfret is Associate Vice Provost, Faculty Affairs, and Professor of Public Administration at Northern Arizona University, USA. She has more than a decade of higher education leadership experience, serving in roles such as Acting Dean, Associate Dean, Chair, and Master of Public Administration Director. Her scholarship is globally recognized in the areas of regulatory policy, environmental policy, women, and government, public administration, and the scholarship of teaching and learning.

Inhalt

Part I: Defining the Lilliberation Framework & Elements of Understanding 1. Understanding the Voices of Public Service from the Front-Lines 2. Defining Administrative Racism through the Lens of Higher Education Community Engagement 3. The Hidden Hero: The Role of HR Offices in Building Inclusive and Empowered Government Workforces 4. Administrative Sovereignty: Tribal Governance and Public Administration Part II: Front-Line Actors and Representative Bureaucracy 5.Women & Regulation: The Case Study of Re-imagining Policy Implementation 6. Public Policy Implementation and Workforce Diversity: How Important is the Latter In Enhancing Policy Outcomes? 7.Women on the Frontlines of Democracy: Gender Dynamics that Structure Local Election Administration in the United States Part III: Key Applications of Understanding 8. First-Gen to Policy Wonk: The Case of Study of an Educator 9. The Case of Social Equity Budgeting and Seattle, Washington 10. There is a Better Way: The Case Study of Camden City School District's Approach to School Safety Through the Use of District School Security Officers 11. The Front-Lines Revisited: A Liberatory Framework for the Future