Student Satisfaction in Malaysian Polytechnics

The text of present book is about the influence of lecturers human capital i.e lecturers enthusiasm and rapport towards student satisfaction i.e teaching and learning and mentoring services at selected Malaysia Polytechnics. This book provided an insight and further understanding of the impact of enthusiasm and rapport on polytechnic performances in terms of student satisfaction. It also stresses on the importance of lecturer-student relationship in rendering quality educational services.

Autorentext

Salomawati Ishak, completed her PhD from International Islamic University Malaysia. She produced several articles in the field of management. She is currently working as senior lecturer in commerce department of Sultan Azlan Shah Polytechnics.

Klappentext

The text of present book is about the influence of lecturers' human capital i.e lecturers' enthusiasm and rapport towards student satisfaction i.e teaching and learning and mentoring services at selected Malaysia Polytechnics. This book provided an insight and further understanding of the impact of enthusiasm and rapport on polytechnic performances in terms of student satisfaction. It also stresses on the importance of lecturer-student relationship in rendering quality educational services.