Subject-Oriented Business Process Management. Process Customer Satisfaction and Process Excellence

This book constitutes the refereed proceedings of the 16th International Conference on Subject-Oriented Business Process Management, S-BPM ONE 2025, held in Weiden, Germany, during July 23, 2025. This year's motto was Process Customer Satisfaction and Process Excellence.

The 12 full papers and 4 short papers included in this book were carefully reviewed and selected from 29 submissions.They were organized in following topical sections: Subject-Oriented Modeling, Philosophy, and Technology and Human or Artificial Intelligence in BPM.

Klappentext

.- Subject-Oriented Modeling, Philosophy, and Technology .- A Subject-Oriented Consideration of Object-Orientation. .- Mapping of Agents to Subjects in S-BPM. .- Systematics Models for Understanding Declarative Description Concepts and Approaches. .- Incremental Development of Multi-Agent Systems Based on Subject-Oriented Process Modelling and Validation. .- An Analysis and Tool for Converting PASS to BPMM for Execution. .- Design Science Research approach to Minimal Viable Product Validation Using PASS Diagrams . .- webPASS: A Lightweight Web-Native, Collaborative PASS Editor for Subject-Oriented Process Modeling. .- Human or Artificial Intelligence in BPM? .- Describing and Analyzing AI Agents with the Tools We Already Trust: A Comparative Study of PASS and BPMN. .- From Process Designers to AI Facilitators: The Transformative Impact of Agentic AI on Business Process Managers. .- Narrative Identities for Contextualized, Human-Centric Process Knowledge Acquisition. .- Relating Design Rationale Representations: Concepts and Tool Support. .- Staying Agile: A Process Lifecycle Model for Maintaining SCRUM Practices in Software Development. .- Systematic Literature Review on Business Process Automation Frameworks and Technologies. .- Empowering Experts in Data-Driven Process Design: A Reference Model for Sales. .- Employee retention as a success factor: Data-based optimization of HR processes in the Consulting Industry. .- Many Rules, Many Roles, Few Bytes: The Public Sector IT Project Paradox.

Inhalt

.- Subject-Oriented Modeling, Philosophy, and Technology

.- A Subject-Oriented Consideration of Object-Orientation.
.- Mapping of Agents to Subjects in S-BPM.
.- Systematics Models for Understanding Declarative Description Concepts and Approaches.
.- Incremental Development of Multi-Agent Systems Based on Subject-Oriented Process Modelling and Validation.
.- An Analysis and Tool for Converting PASS to BPMM for Execution.
.- Design Science Research approach to Minimal Viable Product Validation Using PASS Diagrams .
.- webPASS: A Lightweight Web-Native, Collaborative PASS Editor for Subject-Oriented Process Modeling.

.- Human or Artificial Intelligence in BPM?

.- Describing and Analyzing AI Agents with the Tools We Already Trust: A Comparative Study of PASS and BPMN.
.- From Process Designers to AI Facilitators: The Transformative Impact of Agentic AI on Business Process Managers.
.- Narrative Identities for Contextualized, Human-Centric Process Knowledge Acquisition.
.- Relating Design Rationale Representations: Concepts and Tool Support.
.- Staying Agile: A Process Lifecycle Model for Maintaining SCRUM Practices in Software Development.
.- Systematic Literature Review on Business Process Automation Frameworks and Technologies.
.- Empowering Experts in Data-Driven Process Design: A Reference Model for Sales.
.- Employee retention as a success factor: Data-based optimization of HR processes in the Consulting Industry.
.- Many Rules, Many Roles, Few Bytes: The Public Sector IT Project Paradox.