Supervisory and Organizational Support (SOS) Measures

Recruitment and retention of public child welfare
workforce is in crisis due to turnover caused by 1)
dissatisfaction with job; 2) excessive stress and
burnout, including vicarious trauma; and 3) a lack
of support from supervisors and organizations. The
Supervisory and Organizational Support (SOS) survey
instrument was created in response to the need for
reliable and valid instruments to measures issues
related to human services workforce turnover. This
book provides an overview of the related literature,
and good beginning evidence of content, construct,
convergent, and discriminant validity, and
reliability of the SOS survey instrument. As such,
the SOS survey can be used in studies of social
services workforce retention/turnover, and the
evaluation of practice and policy efforts aimed as
increasing worker retention. Additionally, this book
can serve as a case study for developing a valid and
reliable survey instrument.

Autorentext
Jenny B. Alexander, Ph.D., is currently the Coordinator of the Institute for Children and Families at Radford University, School of Social Work. She has over 30 years experience working with abusive and neglectful families, and for the last 18 years she has worked in Academia preparing students to work in public child welfare agencies.

Klappentext
Recruitment and retention of public child welfare workforce is in crisis due to turnover caused by 1) dissatisfaction with job; 2) excessive stress and burnout, including vicarious trauma; and 3) a lack of support from supervisors and organizations. The Supervisory and Organizational Support (SOS) survey instrument was created in response to the need for reliable and valid instruments to measures issues related to human services workforce turnover. This book provides an overview of the related literature, and good beginning evidence of content, construct, convergent, and discriminant validity, and reliability of the SOS survey instrument. As such, the SOS survey can be used in studies of social services workforce retention/turnover, and the evaluation of practice and policy efforts aimed as increasing worker retention. Additionally, this book can serve as a case study for developing a valid and reliable survey instrument.