Sustainable Knowledge Management Practices

This book discusses the challenges and potential applications of knowledge management (KM) systems, highlighting their limited long-term value due to issues such as poor user experience, lack of innovation, and insufficient agility. It emphasizes the importance of integrating knowledge into daily work practices to enhance decision-making through personalization and contextualization. Agility-often associated with industrial theory-is identified as a key factor in improving KM systems to meet adaptive quality standards. Email is presented as an example of a sustainable KM system.

Autorentext
Dr. Richard Sisa is an expert in Information Science, specializing in Knowledge and Records Management. He holds degrees from Kirinyaga and Kenyatta Universities and has extensive experience in information governance and archival systems across both public and private sectors.