The Business of Hotels

The fully revised edition of this well-known text by an experienced author, consultant and educator follows the structure and approach which has proved so successful since its first publication in 1980. The book examines the hotel as a business
providing commercial hospitality. It focuses on markets, money and people, and uses examples from hotel operations throughout the world.

This new edition is the outcome of a thorough revision of an established text. The new material includes a comprehensive profile of the hotel business in the 1990's and includes data, quotes and extracts from a wide range of authoritative industry sources.

This revised edition examines the hotel as a business providing commercial hospitality. It focuses on markets, money and people, and uses examples from hotel operations throughout the world. It offers a profile of modern modern hotel business and includes information from a wide range of sources.

First published in 1980, this newly revised edition covers basic hotel business concepts, guest services, hotelmen [sic] and methods, hotel support services, hotel dimensions, and several appendices. An international framework is emphasized Annotation copyright Book News, Inc. Portland, Or. --This text refers to the Paperback edition.

Autorentext

S. Medlik, H. Ingram

Zusammenfassung
Examines the hotel as a business providing commercial hospitality. This book focuses on markets, money and people, and uses examples from hotel operations throughout the world. It includes a comprehensive profile of the hotel business in the 1990's and contains data, quotes and extracts from a wide range of industry sources.

Inhalt
Preface; The concept of hotels and hospitality; Structure of the hotel market; The hotel and its functions; Support activities; people and procedures; Appendices