THE CONTRIBUTION OF INTERNAL CONTROL SYSTEMS TO FINANCIAL PERFORMANCE

Money Transfer Agencies have a critical role in the growth and development of a country by providing different financial services to the poor and low-income people in both rural and urban areas. The previous studies on money transfer agencies showed that the main problem of MTAs was the weakness of their internal control system. This study focused on the contributions of the internal control system to the financial performance of Money Transfer Agency case of Selected Express Union in Buea Municipality to identify the possible areas of deficiencies in the system. The population for the study was made of the Ten (10) Express Union in Buea of which four (4) of them were selected as a sample using convenience purposive sampling techniques based on the year of establishment in Buea. The study used a survey method of data collection through questionnaires to employees of the institution and semi-structured interviews with the institution's management.

Autorentext

CHUNG KELKIN NYANCHI è capo di gabinetto presso l'ufficio del direttore regionale di PAID-WA e docente presso PAID-WA. Ha conseguito un MBA in gestione finanziaria e possiede competenze in materia di scrittura di ricerche, analisi e interpretazione dei dati. È formatore/studente ospite di contabilità e finanza presso l'African Sisters Education Collaboration (ASEC).