The Feedback Book

An easy-to-use guide to providing feedback, to enable managers to improve the performance of individuals and teams.

Maintaining performance today is no longer simply about having an annual appraisal and telling employees "you must try harder". Research demonstrates that regular discussions about performance and providing feedback to the people you manage is a more effective way to motivate them and keep them on track. Distilled into this single, handy-sized volume are 50 tips, advice and techniques to help any manager become quickly skilled at regularly discussing performance, setting goals and objectives and providing the necessary feedback to ensure individuals and teams thrive in the company. Structured into five key parts, each of the 50 concise chapters also contains a practical exercise to help the reader understand and implement the concepts and ideas of this book.

Autorentext

Dawn Sillett was born in Surrey and lives there now-having lived in several countries in between. Her career includes working as a child actress in commercials, as cabin crew on too many flights to mention, an account director in ad agencies making campaigns for household names. Then she got a career change, a psychology degree and a husband. These days Dawn runs Zoomly, a training and coaching company that specialises in fast, focused training and coaching programmes for the creative and media sector.