The Field Guide to Human Error Investigations

This title was first published in 2002: This field guide assesses two views of human error - the old view, in which human error becomes the cause of an incident or accident, or the new view, in which human error is merely a symptom of deeper trouble within the system.

Autorentext

Dekker, Sidney

Inhalt

Preface, PART I Human error as a cause of mishaps, PART II Human error as symptom of trouble deeper inside the system, Acknowledgements, Subject Index