The Principles and Practice of Crisis Management

This book examines the factors involved in the social mediation of risks, the social construction of reality, and professionals' attempts to re-design how social reality appears. It looks at single-issue politics, the mass media and how corporations can respond to threats to their political and ideological perspectives.

'Ahmed offers a clear example of how the actions of highly sophisticated and reflexive actors - PR consultants, the media, corporate strategists, and high-profile campaign organizations - engaged in public controversies can be examined with the right balance of empathy and analytical distance.' - Dr Javier Lezaun, Centre for Analysis Risk and Regulation, London School of Economics and Political Science, UK

'This is a confident piece of work...Ahmed marshals a great range of interview and media content data to produce a complex, interesting and plausible account of events...I am unaware of a similar study, which moves across various registers; it is an original piece of work for which she should be congratulated' - Professor John Urry, Lancaster University, UK

Autorentext
MEENA AHMED obtained her PhD at the London School of Economics, University of London, UK, in 2005. She holds a MSc in Criminology (LSE) and a BA in Sociology (University of Reading). Originally from the Maldives, she now lives in London.

Inhalt
Introduction Crisis Management: A General Outline Brent Spar: Setting the Stage, and the 'Emerging' and 'Immediate' Phases of the Crisis Media Coverage and an Analysis of the Consultants' Interpretation of the Case Crisis Management after the Crisis Conclusions Appendices