The Quality as Fundamental Pillar of Sustainable Organization Success

The principles of quality have long been known and used by professionals across the industry around the globe. The tools and methodologies of quality are inherently incorporated in each particular company process being surely a competitive advantage on market place. On the other hand a plethora of problems still remains unsolved on the way to excellence. This book presents some contemporary problems with nowadays Quality Assurance in a range of automotive suppliers. It focuses on supplier's quality, process quality, and customer quality approach. Particularly, the risks connected to supply parts, problems influencing manufactured quality, their root causes and countermeasures are described. Further chapters are focused on understanding of capability indices and their utilization, statistical process control including determination of critical to customer parameters, G8D, and Quality Matrix as non-traditional quality tools. Eventually, tools of quality deployment in industrial assembly process, recommendation, and demands for education process are presented. The book integrates knowledge and experience from contemporary field of Quality Assurance within automotive supply chain.

Autorentext

Milan Dian is focused on Quality Assurance and Dependability of Machinery. He has an experience from automotive industry with industrialization projects in serial production of automotive parts, including suppliers, process and customers quality, and continuous improvement in connection to ISO 9001:2015, and IATF 16949:2016 standards.