The Quest for Stability

Enduring business relationships last over time
and survive in spite of difficulties. They tend to
bring profit and learning opportunities to both
companies. Such lasting relationships have been
observed in the industrial setting, but how about in
professional services? The book surveys eighty new
professional service relationships during four
years. It shows how different bonds may tie the
parties together and how mutual adaptations could
strengthen the relationships. The surrounding
network structure affects the relationships and
could help to promote endurance. This view of
professional service relationships adds to business
network theory. It gives fruitful advice to
practioners who want to create more stability in
terms of enduring business relationships.

Autorentext

Anna Löfmarck Vaghult, M Sc and Ph D, has devoted much of her studies and practice to professional services. She has held positions in an international sales training company and has run her own consulting firm, focussed on growth and sales. Today, she is a management consultant and partner at Grufman Reje Management AB in Stockholm.

Klappentext

Enduring business relationships last over time and survive in spite of difficulties. They tend to bring profit and learning opportunities to both companies. Such lasting relationships have been observed in the industrial setting, but how about in professional services? The book surveys eighty new professional service relationships during four years. It shows how different bonds may tie the parties together and how mutual adaptations could strengthen the relationships. The surrounding network structure affects the relationships and could help to promote endurance. This view of professional service relationships adds to business network theory. It gives fruitful advice to practioners who want to create more stability in terms of enduring business relationships.