The Relationship between Simple Employee Recognition and Employee Productivity in Business Organizations. A Case Study

Some managers shy away from implementing employee recognition programs fearing high associated costs. Yet, there are some simple and free-cost recognition programs - like saying "thank you" and "well done" - which are crucial. Upon this basis, this study's main purpose is to assess the relationship between simple employee recognition and employee productivity. It is guided by the following objectives: Determining and measuring the best employee productivity, forms of simple employee recognition, relationship between simple employee recognition and employee productivity, and strategies of how to improve employee productivity through recognition.
For this purpose, related literature was reviewed and a case study research design in support of both quantitative and qualitative techniques was applied for data collection, presentation and analysis. A sample size of 400 respondents was selected and used with composition of all levels of management for M-Nic Consultancy & Research Centre. Data collection was done using questionnaires and interviews, presented, analysed, interpreted and discussed for conclusions and recommendations.

Autorentext

Bockarie Sama Banya is not just an aspiring entrepreneur;he's Actively involved in freelance consultancy, helping individuals turn ideas to products or services. With 15 years in Military (Retired Major) and security experience at home and abroad, he has verse working knowledge Ghana, Nigeria, Kenya, Uganda, Tanzania, Ethiopia, Sudan to name but a few. A couple of years ago, Banya decided he wanted a change of career direction as he and his wife raised their young family.Over a year ago, he relocated to Western Europe and enrolled in a master's program in entrepreneurship at International Management University, SRH Hochschule in Berlin Germany.Six months after relocating, Banya founded his first company in the coffee, fitness health industry - The Poacher Health. Banya is also developing a platform to connect entrepreneurs and innovators, ideas, products, services, and investors with their counterparts from across the globe. He is a co-organizer for the forthcoming African Tech Entrepreneurs Conference in Berlin by Afrolynk2016. Bockarie Sama Banya holds a bachelor's degree in Information Systems from the University of Sierra Leone and an MBA in Management Consultancy from the University of Wales.

Leseprobe
Text Sample:
CHAPTER THREE: METHODOLOGY:
3.1 Introduction:
In general, a deductive research approach was adopted and the focus was therefore on testing the theory (perspective theory as noted by Chaire, et al., 2010). With the application of a case study research design alongside quantitative and qualitative designs or techniques, findings generated from representative respondents were based on making the right generalisation (for inferential purposes) using correlation analysis (Pearson Correlation represented by r) to establish the relationship between simple employee recognition and employee productivity.
Research methods being the specific ways in which data is gathered within an overall strategy of research, the ways for this study were in the form of; research design, study population, sample size, sampling techniques, data sources, data collection techniques/instruments, data quality control, data presentation and analysis, limitations and delimitations to the study.
3.2 Research Design:
In line with the reviewed related literature in accordance with the study objectives, a deductive approach was identified as the best suitable for this study as justified by observations made by different authors such as Bloch (2014) on measurement dimensions of employee productivity, Brandenberg (2013) regarding forms of simple employee recognition programs, Frost (2014) regarding employee recognition and productivity, and Andy (2010) regarding strategies for improving employee productivity through recognition.
An overall deductive research approach was used due to the fact that the study started from objectives and theoretical perspectives (testing theories) to inference logical conclusions and recommendations based on empirical findings.
A case study research design was adopted using M-Nic Consultancy & Research Centre (M-Nic CRC Ltd). With suggestion by Odiya (2009) that using mixed methodologies is better, qualitative and quantitative research approaches plus correlation analysis research technique was also applied to that end. The basic reason for the use of case study research design was that it could enable the researcher to study a group in details so as to make generalization based on group detailed findings regarding simple employee recognition and productivity. Basic reason for the use of quantitative and qualitative in tandem with correlation research techniques was that they help to collect data which was presented, analysed and processed using statistical or mathematical methods and descriptive or narrative methods respectively - in a bid to establish a correlational relationship between study variables of simple employee recognition and productivity.
3.3 Study Population and Sample size:
Most of authors as revealed by the many reviewed related literature noted varying views regarding relationship between simple employee recognition and employee productivity like Andy (2010) and Cavanaugh (2014). This implied that first-hand information often needed to be obtained and thus adoption of a case study research design which required establishment of study population for which a representative sample was selected. [...].
3.4 Sampling Technique:
The study employed stratified sampling method to categorize respondents according to their levels of management in terms of top management, middle management, and lower management including ordinary employees. This follows the fact that the sample representative of the study population needs to be appropriate and objective (from all categories of respondents) like as noted by Corbett & Marcia (2012) in chapter two of the related literature review, that, "employee productivity is measured depending on the nature of the work done by different employees at different level of management".
Lottery method of simple random was applied to randomly select required numbers from each of management level stratum, due to the fact the method gave equal chances to all and it enabled all me