The Usability Engineering Lifecycle

What does it mean to be committed to usability? Answering this question, this work presents the techniques of Usability Engineering as a series of product lifecycle tasks that result directly in easier-to-use software. It also shows how to perform a complete requirements analysis and then incorporate the resulting goals and constraints.

Autorentext
Dr. Deborah J. Mayhew is owner and principal of Deborah J. Mayhew & Associates, a consulting firm based in Massachusetts, offering courses and consulting on all aspects of Usability Engineering and user interface design. Clients include American Airlines, AT&T, Ford,Harvard Univeristy, and NASA. Dr. Mayhew received her Ph.D. in Experimental Cognitive Psychology from Tufts University. She is the author of Principles and Guidelines in Software User Interface Design (Prentice Hall), a coeditor of Cost-Justifying Usability (Academic Press), and a contributor to Human Factors and Web Development.

Inhalt

Preface
Chapter 1: Introduction
REQUIREMENTS ANALYSIS
Chapter 2: User Profiles
Chapter 3: Contextual Task Analysis
Chapter 4: Usability Goal Setting
Chapter 5: Platform Capabilities and Constraints
Chapter 6: General Design Principles
DESIGN/TESTING/DEVELOPMENT
Design Level 1
Chapter 7: Work Reengineering
Chapter 8: Conceptual Model Design
Chapter 9: Conceptual Model Mockups
Chapter 10: Iterative Conceptual Model Evaluation
Design Level 2
Chapter 11: Screen Design Standards
Chapter 12: Screen Design Standards Prototyping
Chapter 13: Iterative Screen Design Standards Evaluation
Chapter 14: Style Guide Development
Design Level 3
Chapter 15: Detailed User Interface Design
Chapter 16: Iterative Detailed User Interface Design Evaluation
INSTALLATION
Chapter 17: User Feedback
ORGANIZATIONAL ISSUES
Chapter 18: Promoting and Implementing The Usability Engineering Lifecycle
Chapter 19: Usability Project Planning
Chapter 20: Cost-Justification
Chapter 21: Organizational Roles and Structures