TOTAL QUALITY MANAGEMENT

Total Quality Management refers to an integrated approach by management to focus all the functions and levels of an organization on quality and continuous improvement. Over the years total quality management has become very important for improving a firm's processing capabilities in order to sustain competitive advantages. This book focuses on encouraging a continuous flow of incremental improvements from the bottom of the organization's hierarchy.

Autorentext

Dr. D. Chandramohan and Dr. M. Dhanashekar, are presently working Faculty in Department of Mechanical Engineering, St. Peter's Institute of Higher Education and Research, Avadi, Chennai, Tamil Nadu, India. Dr. T. Sathish is Faculty in the Department of Mechanical Engineering, SAVEETHA School of Engineering (SIMATS), Chennai, Tamil Nadu, India.