Understanding Employee Engagement

Understanding Employee Engagement is a comprehensive source for the science and practice of employee engagement. This book provides a rigorous and objective review of scholarship and empirical research on engagement from around the world.

Autorentext

Zinta S. Byrne is Professor Emerita of Industrial/Organizational Psychology at Colorado State University. She is a SIOP Fellow, APS Fellow, and former Senior Consultant for PDI.

Klappentext

Understanding Employee Engagement is a comprehensive source for the science and practice of employee engagement. This book provides a rigorous and objective review of scholarship and empirical research on engagement from around the world. Grounded in theory and empirical research, this book debates the definitions of engagement, provides a thorough evaluation of empirical findings in the engagement field including a focus on international findings, and offers practice implications for organizations. The book is broad, with references and research across disciplines and countries, as well as new sections addressing current challenges, such as virtual engagement, engaging the aging workforce, and perspectives on diversity and inclusion. Employers can learn how to foster an engaged organization; practitioners can learn how to measure, identify, and implement evidence-based solutions to disengagement; and researchers can master the existing engagement literature and begin to study the many propositions and new models the author proposes throughout the book. This book is an essential read for scholars, researchers, practitioners, and business leaders alike for understanding how to measure, identify, and implement evidence-based solutions to foster employee engagement.

Inhalt

Chapter 1. The Story of Engagement

PART I: ENGAGEMENT UNDER THE MICROSCOPE

Chapter 2. What Is Employee Engagement?

Chapter 3. What Makes Employee Engagement Different From Other Concepts?

PART II: SECURING AN ENGAGED WORKFORCE

Chapter 4. How Do We Get Employee Engagement?

Chapter 5. What Prevents Employee Engagement?

Chapter 6. How Do We Assess Employee Engagement and Choose a Good Measure?

PART III: COMPETITIVE ADVANTAGE

Chapter 7. How Do We Improve Engagement for Competitive Advantage?

Chapter 8. How Do We Use Engagement to Create a Healthy-Thriving Organization?

PART IV: THE NEW FRONTIERS OF EMPLOYEE ENGAGEMENT

Chapter 9. Shining an International Light: Is Engagement the Same Everywhere?

Chapter 10. The Paradox of Employee Engagement: Is There a Dark Side?

Chapter 11. Summing It All Up: Where Do We Go From Here?