UNIVERSAL DESIGN OF A FUTURE GROCERY RETAIL CHECKSTAND

This project as part of CATEA s RERC workplace
accommodations grant, researched and developed a
retail checkout workstation that maximizes
independence and participation of employees.
Preliminary research shows that current designs of
retail checkout workstations do not accommodate the
intended employees including the seated and
standing users. Factors like task design and ease
of use have contributed to job loss and reduced
employment. Through participatory research
techniques and ergonomic studies, this project
identified accessibility and usability needs and
outline design guidelines of a retail workstation
that would address these needs. Based on these
guidelines and examining possible future retail
checkout scenarios influenced by new trends and
emerging technologies, future grocery retail
checkout concepts were developed. These concepts
try to address the need for wider accessibility and
better interactions, while adding value through
design that aims to increase job opportunities for
people with disabilities provide a better
experience for the end users and maximize store
investment efficiency of front-end equipment.

Autorentext

I'm an Industrial Designer with a strong formation in concept
development, human factors, design research techniques and
innovation process management. I describe myself as an all
around designer with a multifaceted perspective for problem
solving.

Klappentext

This project as part of CATEA's RERC workplace accommodations grant, researched and developed a retail checkout workstation that maximizes independence and participation of employees. Preliminary research shows that current designs of retail checkout workstations do not accommodate the intended employees including the seated and standing users. Factors like task design and ease of use have contributed to job loss and reduced employment. Through participatory research techniques and ergonomic studies, this project identified accessibility and usability needs and outline design guidelines of a retail workstation that would address these needs. Based on these guidelines and examining possible future retail checkout scenarios influenced by new trends and emerging technologies, future grocery retail checkout concepts were developed. These concepts try to address the need for wider accessibility and better interactions, while adding value through design that aims to increase job opportunities for people with disabilities provide a better experience for the end users and maximize store investment efficiency of front-end equipment.